Get Every Single Answers Frequently Asked Questions
We offer international shipping services to over 200 countries and territories worldwide. Whether you're sending packages within your country or across the globe, we've got you covered.
You can track your shipment anytime by visiting our website and using the "Track Your Shipment" feature. Simply enter your tracking number to get real-time updates on the status of your package.
Delivery times depend on the destination and the service you choose. For express services, it typically takes 1-3 business days for international shipments, and 1 business day for domestic deliveries. Standard shipping may take 3-7 business days.
We do not ship hazardous materials, illegal goods, perishable items, or live animals. Please refer to our full list of prohibited items for a detailed overview.
Yes, we offer 24/7 security monitoring services through our advanced surveillance systems and dedicated control room, ensuring your property is always protected.
Shipping costs depend on the size, weight, and destination of your package. You can get an accurate quote by using our "Get a Quote" tool on the website or contacting our customer service team.
Yes, you can ship packages with multiple items. When preparing your shipment, make sure to pack items securely and ensure the total weight and dimensions are accurate to avoid delays.
For international shipments, ensure your package is securely packed and that all required customs documentation is included. Our team can guide you through the customs process if needed.
Yes, we offer insurance options for your shipments. You can select the insurance coverage that best suits your needs when booking your shipment. For more details, visit our "Shipping Insurance" page.
In the rare event of a delay or lost package, our customer service team will investigate the issue and assist you with the next steps. If your shipment is covered under insurance, we will help you file a claim.
Yes, you can schedule a pickup for your shipment by filling out the "Schedule a Pickup" form on our website. We offer convenient same-day or next-day pickups based on your location.
Need The Help Of An Expert
